---
description: Side-by-side comparison of Nextiva Contact Center vs GoTo Connect. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: Nextiva Contact Center vs GoTo Connect Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/32607/call-center-workforce-management/software) > [Nextiva Contact Center \<span\>vs\</span\> GoTo Connect](https://www.capterra.co.uk/compare/145004/163604/nextiva-call-center/vs/GoTo-Connect)

# Compare Nextiva Contact Center vs GoTo Connect

Canonical: https://www.capterra.co.uk/compare/145004/163604/nextiva-call-center/vs/GoTo-Connect

> Detailed comparison between Nextiva Contact Center and GoTo Connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva Contact Center | GoTo Connect |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 112 | 668 |
| **Starting Price** | US$30.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Nextiva Contact Center

Small Business, Mid-Market and Enterprise companies with contact center needs. These can include customer service and telemarketing centers, employee service and support centers, or help desk centers.

### GoTo Connect

Businesses of all sizes and in all industries choose GoTo Connect to help them grow their business and deliver exceptional customer experiences.

## Key features

### Nextiva Contact Center

- API
- Alerts/Escalation
- Automatic Call Distribution
- CRM
- Call Logging
- Call Routing
- Call Scripting
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Centre
- Progressive Dialer
- Queue Management
- Reporting/Analytics
- Video Conferencing

### GoTo Connect

- API
- Alerts/Escalation
- Automatic Call Distribution
- CRM
- Call Logging
- Call Routing
- Call Scripting
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Centre
- Progressive Dialer
- Queue Management
- Reporting/Analytics
- Video Conferencing

## Links

- [View Nextiva Contact Center Profile](https://www.capterra.co.uk/software/145004/nextiva-call-center)
- [View GoTo Connect Profile](https://www.capterra.co.uk/software/163604/GoTo-Connect)
- [View Original Comparison](https://www.capterra.co.uk/compare/145004/163604/nextiva-call-center/vs/GoTo-Connect)

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