---
description: Side-by-side comparison of BOSSDesk vs Deepser. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BOSSDesk vs Deepser Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [BOSSDesk \<span\>vs\</span\> Deepser](https://www.capterra.co.uk/compare/144825/178946/boss-solutions/vs/deepser)

# Compare BOSSDesk vs Deepser

Canonical: https://www.capterra.co.uk/compare/144825/178946/boss-solutions/vs/deepser

> Detailed comparison between BOSSDesk and Deepser. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BOSSDesk | Deepser |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 139 | 56 |
| **Starting Price** | US$29.00 | US$35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### BOSSDesk

BOSS helps government, education, finance , healthcare and any organization that is looking to implement intelligent Help Desk ticketing, Service Desk, Service Delivery and IT Service Management .

### Deepser

Deepser is the only 100% italian Service Management platform, designed to unify services and elevate operational performance through a modular, highly customizable ecosystem.

## Key features

### BOSSDesk

- API
- Activity Tracking
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Event Logs
- Help Desk Management
- License Management
- Live Chat
- Monitoring
- Project Management
- Real-Time Chat
- Remote Access & Monitoring
- Service History
- Support Ticket Management
- Surveys & Feedback

### Deepser

- API
- Activity Tracking
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Event Logs
- Help Desk Management
- License Management
- Live Chat
- Monitoring
- Project Management
- Real-Time Chat
- Remote Access & Monitoring
- Service History
- Support Ticket Management
- Surveys & Feedback

## Links

- [View BOSSDesk Profile](https://www.capterra.co.uk/software/144825/boss-solutions)
- [View Deepser Profile](https://www.capterra.co.uk/software/178946/deepser)
- [View Original Comparison](https://www.capterra.co.uk/compare/144825/178946/boss-solutions/vs/deepser)

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