---
description: Side-by-side comparison of BOSSDesk vs ServiceNow. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BOSSDesk vs ServiceNow Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [BOSSDesk \<span\>vs\</span\> ServiceNow](https://www.capterra.co.uk/compare/144825/152871/boss-solutions/vs/servicenow)

# Compare BOSSDesk vs ServiceNow

Canonical: https://www.capterra.co.uk/compare/144825/152871/boss-solutions/vs/servicenow

> Detailed comparison between BOSSDesk and ServiceNow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BOSSDesk | ServiceNow |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 139 | 344 |
| **Starting Price** | US$29.00 | US$100.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### BOSSDesk

BOSS helps government, education, finance , healthcare and any organization that is looking to implement intelligent Help Desk ticketing, Service Desk, Service Delivery and IT Service Management .

### ServiceNow

ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations.

## Key features

### BOSSDesk

- API
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Dashboard
- Email Management
- IT Asset Tracking
- License Management
- Monitoring
- Performance Metrics
- Prioritisation
- Project Management
- Real-Time Chat
- Real-Time Reporting
- Reporting/Analytics
- Request Assignment
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

### ServiceNow

- API
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Dashboard
- Email Management
- IT Asset Tracking
- License Management
- Monitoring
- Performance Metrics
- Prioritisation
- Project Management
- Real-Time Chat
- Real-Time Reporting
- Reporting/Analytics
- Request Assignment
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

## Links

- [View BOSSDesk Profile](https://www.capterra.co.uk/software/144825/boss-solutions)
- [View ServiceNow Profile](https://www.capterra.co.uk/software/152871/servicenow)
- [View Original Comparison](https://www.capterra.co.uk/compare/144825/152871/boss-solutions/vs/servicenow)

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