---
description: Side-by-side comparison of Chatra vs Text Request. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chatra vs Text Request Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Chatra \<span\>vs\</span\> Text Request](https://www.capterra.co.uk/compare/144752/167015/chatra/vs/text-request)

# Compare Chatra vs Text Request

Canonical: https://www.capterra.co.uk/compare/144752/167015/chatra/vs/text-request

> Detailed comparison between Chatra and Text Request. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Chatra | Text Request |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 452 | 1193 |
| **Starting Price** | US$21.00 | US$59.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Chatra

E-commerce, software and other companies who understand the need to be accessible to their visitors and customers. Our clients also include financial, legal and automotive companies.

### Text Request

Businesses that need a better way to connect with customers and employees.

## Key features

### Chatra

- Canned Responses
- Proactive Chat
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Transfers/Routing

### Text Request

- API
- Campaign Scheduling
- Canned Responses
- Customisable Templates
- Dashboard
- Live Chat
- Mobile Alerts
- Monitoring
- Polls/Voting
- Proactive Chat
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reminders
- Review Monitoring
- Scheduled Messaging
- Surveys & Feedback
- Video Conferencing

## Links

- [View Chatra Profile](https://www.capterra.co.uk/software/144752/chatra)
- [View Text Request Profile](https://www.capterra.co.uk/software/167015/text-request)
- [View Original Comparison](https://www.capterra.co.uk/compare/144752/167015/chatra/vs/text-request)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Chatra vs Text Request Comparison - Capterra UK 2026","description":"Side-by-side comparison of Chatra vs Text Request. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/144752/167015/chatra/vs/text-request","about":[{"@id":"https://www.capterra.co.uk/software/144752/chatra#software"},{"@id":"https://www.capterra.co.uk/software/167015/text-request#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/144752/167015/chatra/vs/text-request#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/144752/167015/chatra/vs/text-request#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"Chatra","description":"Modern live chat and chatbot solution that facilitates personal communication between you and your customers. Welcome potential buyers to your website with live agents and invite them to get in touch through targeted, automated messaging. \n\nSave visitors the hassle of sending a formal, stuffy contact-us email. Reply from your browser, desktop or mobile app and keep customers happy with improved response times. \n\n*Chatra has joined forces with Brevo! Find out more: https://chatra.com/brevo/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4523577b-56bc-484a-837f-c1fd047be7e0.png","url":"https://www.capterra.co.uk/software/144752/chatra","@id":"https://www.capterra.co.uk/software/144752/chatra#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":452},"offers":{"price":"21","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Text Request","description":"Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive texts without losing voice capabilities.\nOur business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want.\nOur founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e0de1d73-7fe6-4e0e-b2cb-13d4fbf8d738.png","url":"https://www.capterra.co.uk/software/167015/text-request","@id":"https://www.capterra.co.uk/software/167015/text-request#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1193},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/compare/144752/167015/chatra/vs/text-request#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Chatra vs Text Request","position":3,"item":"https://www.capterra.co.uk/compare/144752/167015/chatra/vs/text-request","@type":"ListItem"}]}]}
</script>