---
description: Side-by-side comparison of Aircall vs Odigo. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Aircall vs Odigo Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Aircall \<span\>vs\</span\> Odigo](https://www.capterra.co.uk/compare/144486/196966/aircall/vs/odigo)

# Compare Aircall vs Odigo

Canonical: https://www.capterra.co.uk/compare/144486/196966/aircall/vs/odigo

> Detailed comparison between Aircall and Odigo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Aircall | Odigo |
| **Overall rating** | 4.2/5 | 4.0/5 |
| **Total Reviews** | 460 | 3 |
| **Starting Price** | £25.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Aircall

Aircall is used by sales teams, customer support departments, call centers, IT operations, education providers, financial services, healthcare organizations, and marketing agencies.

### Odigo

Call Agent, Director Call Center Operations, Call Center Customer Service Representative, Senior Call Center Manager, Call Center Executive, Customer Experience Manager, Call Center Supervisor

## Key features

### Aircall

- Access Controls/Permissions
- Automatic Call Distribution
- Call Logging
- Call Scripting
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Customer History
- Inbound Call Centre
- Live Chat
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Centre
- Performance Metrics
- Phone Key Input
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Voicemail Transcription

### Odigo

- Access Controls/Permissions
- Automatic Call Distribution
- Call Logging
- Call Scripting
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Customer History
- Inbound Call Centre
- Live Chat
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Centre
- Performance Metrics
- Phone Key Input
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Voicemail Transcription

## Links

- [View Aircall Profile](https://www.capterra.co.uk/software/144486/aircall)
- [View Odigo Profile](https://www.capterra.co.uk/software/196966/odigo)
- [View Original Comparison](https://www.capterra.co.uk/compare/144486/196966/aircall/vs/odigo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Aircall vs Odigo Comparison - Capterra UK 2026","description":"Side-by-side comparison of Aircall vs Odigo. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/144486/196966/aircall/vs/odigo","about":[{"@id":"https://www.capterra.co.uk/software/144486/aircall#software"},{"@id":"https://www.capterra.co.uk/software/196966/odigo#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/144486/196966/aircall/vs/odigo#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/144486/196966/aircall/vs/odigo#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"Aircall","description":"Aircall is a customer communications platform that combines phone functionality with advanced AI. It unifies communication channels, automates tasks, and provides data-driven insights to improve customer interactions. AI Voice Agents handle inbound calls, while AI Assist offers real-time conversation intelligence and workflow automation.\n\nThe platform integrates with CRM and helpdesk systems, ensuring a unified view of customer data for personalized service. Its analytics tools track metrics and highlight areas for improvement. Aircall supports sales and support teams with tools to streamline workflows and boost productivity. By delivering intelligent communication solutions, it helps organizations strengthen customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a21cfb3c-f67a-450d-91ee-1d8b54f369c9.png","url":"https://www.capterra.co.uk/software/144486/aircall","@id":"https://www.capterra.co.uk/software/144486/aircall#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":460},"offers":{"price":"25","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"name":"Odigo","description":"Odigo provides Contact Center as a Service (CCaaS) solutions that facilitate communication between large organizations and individuals thanks to a global omnichannel management solution. Thanks to its innovative approach based on empathy and technology, Odigo enables brands to connect with the crucial human element of interaction while also taking full advantage of digital possibilities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7bb46224-441d-4546-a148-a59710ed4e27.jpeg","url":"https://www.capterra.co.uk/software/196966/odigo","@id":"https://www.capterra.co.uk/software/196966/odigo#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":3},"operatingSystem":"Cloud, Apple, Windows, Linux"},{"@id":"https://www.capterra.co.uk/compare/144486/196966/aircall/vs/odigo#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"Aircall vs Odigo","position":3,"item":"https://www.capterra.co.uk/compare/144486/196966/aircall/vs/odigo","@type":"ListItem"}]}]}
</script>
