---
description: Side-by-side comparison of SupportHero vs Guru. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SupportHero vs Guru Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [SupportHero \<span\>vs\</span\> Guru](https://www.capterra.co.uk/compare/144138/145390/supporthero/vs/guru)

# Compare SupportHero vs Guru

Canonical: https://www.capterra.co.uk/compare/144138/145390/supporthero/vs/guru

> Detailed comparison between SupportHero and Guru. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SupportHero | Guru |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 31 | 639 |
| **Starting Price** | US$49.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### SupportHero

We serve online businesses who are tired of getting to answer the same question over and over. Just show your knowledge base where your customers need it the most...

### Guru

Mid-market and enterprise organizations (250–5,000+ employees) seeking a secure, verifiable AI knowledge platform that connects all company data

## Key features

### SupportHero

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Catalog Management
- Content Management
- Customisable Branding
- Data Import/Export
- Document Management
- Full Text Search
- Knowledge Base Management
- Multi-Language
- Reporting & Statistics
- SSL Security
- Self Service Portal
- Single Sign On
- Surveys & Feedback
- Tagging
- Text Editing
- Widgets

### Guru

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Catalog Management
- Content Management
- Customisable Branding
- Data Import/Export
- Document Management
- Full Text Search
- Knowledge Base Management
- Multi-Language
- Reporting & Statistics
- SSL Security
- Self Service Portal
- Single Sign On
- Surveys & Feedback
- Tagging
- Text Editing
- Widgets

## Links

- [View SupportHero Profile](https://www.capterra.co.uk/software/144138/supporthero)
- [View Guru Profile](https://www.capterra.co.uk/software/145390/guru)
- [View Original Comparison](https://www.capterra.co.uk/compare/144138/145390/supporthero/vs/guru)

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