---
description: Side-by-side comparison of Tidio vs 360dialog. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Tidio vs 360dialog Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Tidio \<span\>vs\</span\> 360dialog](https://www.capterra.co.uk/compare/144040/174965/tidio-chat/vs/360dialog)

# Compare Tidio vs 360dialog

Canonical: https://www.capterra.co.uk/compare/144040/174965/tidio-chat/vs/360dialog

> Detailed comparison between Tidio and 360dialog. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Tidio | 360dialog |
| **Overall rating** | 4.7/5 | 3.5/5 |
| **Total Reviews** | 590 | 13 |
| **Starting Price** | US$0.00 | €49.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Tidio

Thanks to its scalability, Tidio is appropriate for companies of all sizes—be it retail, tech, or services. Available in multiple languages and regions.

### 360dialog

Enterprises that want to automate their WhatsApp conversations with customers or send promotions via a WhatsApp Newsletter. &#10;Independent software vendors (ISVs) that want to resell the WhatsApp API.

## Key features

### Tidio

- API
- Audience Targeting
- Autoresponders
- CRM
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Customer Segmentation
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Mobile Access
- Natural Language Processing
- Reporting/Analytics
- Social Media Integration
- Template Management
- Third-Party Integrations

### 360dialog

- API
- Audience Targeting
- Autoresponders
- CRM
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Customer Segmentation
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Mobile Access
- Reporting/Analytics
- Social Media Integration
- Template Management
- Third-Party Integrations

## Links

- [View Tidio Profile](https://www.capterra.co.uk/software/144040/tidio-chat)
- [View 360dialog Profile](https://www.capterra.co.uk/software/174965/360dialog)
- [View Original Comparison](https://www.capterra.co.uk/compare/144040/174965/tidio-chat/vs/360dialog)

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