18 years helping British businesses
choose better software

ALVAO Service Desk vs Halo Service Desk

US$40.00/month
£45.00/month
Overall
4.6 (15)
Overall
4.9 (7)
We help SMBs create top-tier service management for IT and beyond. Our solution offers customization and AI-powered features to boost efficiency, even with a small team, across various industries.
Ideally suited to companies of all sizes and from any industry, looking for a fast, intuitive service desk solution.
10/10
  • Configurable Workflow
  • Contract/License Management
  • Customisable Templates
  • Dashboard
  • Help Desk Management
  • Issue Scheduling
  • Monitoring
  • Project Management
  • Support Ticket Management
  • Surveys & Feedback
10/10
  • Configurable Workflow
  • Contract/License Management
  • Customisable Templates
  • Dashboard
  • Help Desk Management
  • Issue Scheduling
  • Monitoring
  • Project Management
  • Support Ticket Management
  • Surveys & Feedback
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat