17 years helping British businesses
choose better software

ALVAO Service Desk vs HaloITSM

HaloITSM

by Halo Service Solutions

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US$40.00/month
£45.00/month

Overall

4.6 (13)

Overall

4.7 (36)
We help SMBs create top-tier service management for IT and beyond. Our solution offers customization and AI-powered features to boost efficiency, even with a small team, across various industries.
Suited to organizations of all sizes and from any industry, looking for an intuitive ITIL-aligned solution designed to drive automation with extensive AI capabilities and a customer-driven roadmap.
10/10
  • Asset Tracking
  • Customisable Templates
  • Help Desk Management
  • Localisation Automation
  • Mobile Alerts
  • Monitoring
  • Reminders
  • Risk Analysis
  • Service History
  • Support Ticket Management
10/10
  • Asset Tracking
  • Customisable Templates
  • Help Desk Management
  • Localisation Automation
  • Mobile Alerts
  • Monitoring
  • Reminders
  • Risk Analysis
  • Service History
  • Support Ticket Management
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat