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ALVAO Service Desk vs HaloITSM
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
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Starting Price
US$40.00/month
£45.00/month
Ratings
Best for
We help SMBs create top-tier service management for IT and beyond. Our solution offers customization and AI-powered features to boost efficiency, even with a small team, across various industries.
Suited to organizations of all sizes and from any industry, looking for an intuitive ITIL-aligned solution designed to drive automation with extensive AI capabilities and a customer-driven roadmap.
Features
- Asset Tracking
- Customisable Templates
- Help Desk Management
- Localisation Automation
- Mobile Alerts
- Monitoring
- Reminders
- Risk Analysis
- Service History
- Support Ticket Management
- Asset Tracking
- Customisable Templates
- Help Desk Management
- Localisation Automation
- Mobile Alerts
- Monitoring
- Reminders
- Risk Analysis
- Service History
- Support Ticket Management
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat