---
description: Side-by-side comparison of Hiver vs Gmail. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hiver vs Gmail Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Hiver \<span\>vs\</span\> Gmail](https://www.capterra.co.uk/compare/142975/202338/hiver/vs/gmail)

# Compare Hiver vs Gmail

Canonical: https://www.capterra.co.uk/compare/142975/202338/hiver/vs/gmail

> Detailed comparison between Hiver and Gmail. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hiver | Gmail |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 148 | 13445 |
| **Starting Price** | US$55.00 | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### Hiver

Customer service, finance, IT service management, human resources, technology and software, healthcare, education, logistics, travel and hospitality, and manufacturing.

### Gmail

Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more.

## Key features

### Hiver

- Alerts/Notifications
- Autoresponders
- Collaboration Tools
- Customer Complaint Tracking
- Customisable Templates
- Email Monitoring
- Email Templates
- Help Desk Management
- Inbox Management
- Mobile App
- Monitoring
- Prioritisation
- Project Management
- Reminders
- Reporting/Analytics
- Response Management
- Search/Filter
- Support Ticket Management
- Tagging
- Third-Party Integrations

### Gmail

- Alerts/Notifications
- Autoresponders
- Collaboration Tools
- Email Monitoring
- Email Templates
- Inbox Management
- Mobile App
- Prioritisation
- Reporting/Analytics
- Response Management
- Search/Filter
- Tagging
- Third-Party Integrations

## Links

- [View Hiver Profile](https://www.capterra.co.uk/software/142975/hiver)
- [View Gmail Profile](https://www.capterra.co.uk/software/202338/gmail)
- [View Original Comparison](https://www.capterra.co.uk/compare/142975/202338/hiver/vs/gmail)

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