---
description: Side-by-side comparison of Hiver vs Quadient Inspire. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hiver vs Quadient Inspire Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Internal Communications Software](/directory/31014/internal-communications/software) > [Hiver \<span\>vs\</span\> Quadient Inspire](https://www.capterra.co.uk/compare/142975/167703/hiver/vs/quadient-inspire)

# Compare Hiver vs Quadient Inspire

Canonical: https://www.capterra.co.uk/compare/142975/167703/hiver/vs/quadient-inspire

> Detailed comparison between Hiver and Quadient Inspire. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hiver | Quadient Inspire |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 146 | 15 |
| **Starting Price** | US$55.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Hiver

Customer service, finance, IT service management, human resources, technology and software, healthcare, education, logistics, travel and hospitality, and manufacturing.

### Quadient Inspire

Financial services (banks, credit unions, wealth management)&#10;Insurance (P\&amp;C, Life, Health)&#10;Utilities&#10;Print Service Providers&#10;Government (State, Local and Federal)

## Key features

### Hiver

- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer History
- Customisable Templates
- Dashboard
- Email Management
- Email Templates
- Full Text Search
- Multi-Channel Communication
- Multi-User Collaboration
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Template Management
- Templates
- Workflow Management

### Quadient Inspire

- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer History
- Customisable Templates
- Dashboard
- Email Management
- Email Templates
- Full Text Search
- Multi-Channel Communication
- Multi-User Collaboration
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Template Management
- Templates
- Workflow Management

## Links

- [View Hiver Profile](https://www.capterra.co.uk/software/142975/hiver)
- [View Quadient Inspire Profile](https://www.capterra.co.uk/software/167703/quadient-inspire)
- [View Original Comparison](https://www.capterra.co.uk/compare/142975/167703/hiver/vs/quadient-inspire)

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