---
description: Side-by-side comparison of Hiver vs BlueMail. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hiver vs BlueMail Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Hiver \<span\>vs\</span\> BlueMail](https://www.capterra.co.uk/compare/142975/1016625/hiver/vs/bluemail)

# Compare Hiver vs BlueMail

Canonical: https://www.capterra.co.uk/compare/142975/1016625/hiver/vs/bluemail

> Detailed comparison between Hiver and BlueMail. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hiver | BlueMail |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 146 | 24 |
| **Starting Price** | US$55.00 | US$5.90 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Knowledge Base |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online |

## Best for

### Hiver

Customer service, finance, IT service management, human resources, technology and software, healthcare, education, logistics, travel and hospitality, and manufacturing.

### BlueMail

\-

## Key features

### Hiver

- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customer Complaint Tracking
- Customisable Templates
- Email Monitoring
- Help Desk Management
- Inbox Management
- Monitoring
- Multi-User Collaboration
- Project Management
- Real Time Editing
- Reminders
- Reporting & Statistics
- Shared Inboxes
- Support Ticket Management
- Survey/Poll Management
- Task Management
- Workflow Management

### BlueMail

- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Email Monitoring
- Inbox Management
- Reporting & Statistics
- Shared Inboxes
- Task Management
- Workflow Management

## Links

- [View Hiver Profile](https://www.capterra.co.uk/software/142975/hiver)
- [View BlueMail Profile](https://www.capterra.co.uk/software/1016625/bluemail)
- [View Original Comparison](https://www.capterra.co.uk/compare/142975/1016625/hiver/vs/bluemail)

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