---
description: Side-by-side comparison of ilos vs EngageBay CRM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ilos vs EngageBay CRM Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Video Making Software](/directory/31677/video-making/software) > [ilos \<span\>vs\</span\> EngageBay CRM](https://www.capterra.co.uk/compare/142382/178819/ilos-videos/vs/engagebay-marketing)

# Compare ilos vs EngageBay CRM

Canonical: https://www.capterra.co.uk/compare/142382/178819/ilos-videos/vs/engagebay-marketing

> Detailed comparison between ilos and EngageBay CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ilos | EngageBay CRM |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 29 | 907 |
| **Starting Price** | US$50.00 | US$14.99 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ilos

Educators, Sales Professionals, Trainers, Project Mangers, and Customer Support teams in medium to large sized businesses.

### EngageBay CRM

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## Key features

### ilos

- Access Controls/Permissions
- Gamification
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Queue Management
- Support Ticket Management

### EngageBay CRM

- Access Controls/Permissions
- Call Tracking Metrics
- Channel Management
- Computer Telephony Integration
- Customisable Templates
- Deal Management
- Email Monitoring
- Gamification
- Knowledge Base Management
- Lead Management
- Live Chat
- Multi-Channel Communication
- Proposal Generation
- Queue Management
- Sales Activity Management
- Scheduling
- Support Ticket Management
- Task Tagging
- Transfers/Routing
- Website Visitor Tracking

## Links

- [View ilos Profile](https://www.capterra.co.uk/software/142382/ilos-videos)
- [View EngageBay CRM Profile](https://www.capterra.co.uk/software/178819/engagebay-marketing)
- [View Original Comparison](https://www.capterra.co.uk/compare/142382/178819/ilos-videos/vs/engagebay-marketing)

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