---
description: Side-by-side comparison of Speechmatics vs Chattermill. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Speechmatics vs Chattermill Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Speech Recognition Software](/directory/30098/speech-recognition/software) > [Speechmatics \<span\>vs\</span\> Chattermill](https://www.capterra.co.uk/compare/142054/153694/speechmatics/vs/customer-experience-analytics-platform)

# Compare Speechmatics vs Chattermill

Canonical: https://www.capterra.co.uk/compare/142054/153694/speechmatics/vs/customer-experience-analytics-platform

> Detailed comparison between Speechmatics and Chattermill. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Speechmatics | Chattermill |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 2 | 25 |
| **Starting Price** | US$0.03 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation, Videos |

## Best for

### Speechmatics

Conversational AI, Transcription, Translation, CCaaS, UCaaS, Healthcare, Compliance, eDiscovery, Command \&amp; Control, Voice Analytics, Media Monitoring, Subtitling \&amp; closed-captioning, EdTech

### Chattermill

Fast growing companies in retail, fintech, travel, and more, that want to redefine their customer experience with detailed feedback analytics.

## Key features

### Speechmatics

- API
- Activity Dashboard
- Drag & Drop
- Machine Learning
- Multi-Language
- Real-Time Data
- Search/Filter
- Sentiment Analysis
- Speech Recognition

### Chattermill

- AI/Machine Learning
- API
- Activity Dashboard
- Dashboard
- Data Verification
- Drag & Drop
- Filtering
- Machine Learning
- Monitoring
- Multi-Language
- Natural Language Processing
- Predictive Modeling
- Real-Time Data
- Search/Filter
- Segmentation
- Sentiment Analysis
- Summarisation
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Speechmatics Profile](https://www.capterra.co.uk/software/142054/speechmatics)
- [View Chattermill Profile](https://www.capterra.co.uk/software/153694/customer-experience-analytics-platform)
- [View Original Comparison](https://www.capterra.co.uk/compare/142054/153694/speechmatics/vs/customer-experience-analytics-platform)

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