---
description: Side-by-side comparison of Pulseway vs Zoho Assist. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: Pulseway vs Zoho Assist Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Server Management Software](/directory/10019/server-management/software) > [Pulseway \<span\>vs\</span\> Zoho Assist](https://www.capterra.co.uk/compare/141792/181775/pulseway/vs/zoho-assist)

# Compare Pulseway vs Zoho Assist

Canonical: https://www.capterra.co.uk/compare/141792/181775/pulseway/vs/zoho-assist

> Detailed comparison between Pulseway and Zoho Assist. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pulseway | Zoho Assist |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 310 | 1374 |
| **Starting Price** | US$67.00 | ₹480.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Pulseway

Pulseway primarily targets IT professionals, managed service providers (MSPs), and businesses with IT infrastructure that require remote monitoring and management (RMM) solutions.

### Zoho Assist

Outsourced IT \&amp; MSP Support, IT Support, Customer Help Desks.

## Key features

### Pulseway

- API
- Billing & Invoicing
- Chat/Messaging
- Customisable Branding
- Dashboard
- File Transfer
- For MSPs
- Help Desk Management
- IT Asset Tracking
- Issue Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Remote Access & Monitoring
- Reporting/Analytics
- Scheduling
- Screen Sharing
- Session Transfer
- Support Ticket Management

### Zoho Assist

- API
- Billing & Invoicing
- Chat/Messaging
- Customisable Branding
- Dashboard
- File Transfer
- For MSPs
- Help Desk Management
- IT Asset Tracking
- Issue Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Remote Access & Monitoring
- Reporting/Analytics
- Scheduling
- Screen Sharing
- Session Transfer
- Support Ticket Management

## Links

- [View Pulseway Profile](https://www.capterra.co.uk/software/141792/pulseway)
- [View Zoho Assist Profile](https://www.capterra.co.uk/software/181775/zoho-assist)
- [View Original Comparison](https://www.capterra.co.uk/compare/141792/181775/pulseway/vs/zoho-assist)

-----

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