15 years helping British businesses
choose better software

Pure Chat vs Kommunicate

US$39.00/month
US$100.00/month

Overall

4.6 (334)

Overall

4.6 (42)
Designed for small to midsize businesses, it is a live chat tool that helps with referencing old conversations, customizing chat widget, assigning roles to users, scheduling availability, and more.
Businesses looking for customer support software belonging to industry verticals such as BFSI, on-demand services, travel and hospitality, e-commerce, ed-tech, SaaS, and telecom.
10/10
  • Canned Responses
  • Customisable Branding
  • File Sharing
  • Mobile Access
  • Offline Form
  • Proactive Chat
  • Real-time Consumer-facing Chat
  • Third-Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
10/10
  • Canned Responses
  • Customisable Branding
  • File Sharing
  • Mobile Access
  • Offline Form
  • Proactive Chat
  • Real-time Consumer-facing Chat
  • Third-Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • Live Online
  • Documentation
  • Videos
  • Live Online
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat