---
description: Side-by-side comparison of Process Shipper vs Refund Retriever. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Process Shipper vs Refund Retriever Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Shipping Software](/directory/30104/shipping/software) > [Process Shipper \<span\>vs\</span\> Refund Retriever](https://www.capterra.co.uk/compare/140989/181112/smartlinc-process-shipper/vs/refund-retriever)

# Compare Process Shipper vs Refund Retriever

Canonical: https://www.capterra.co.uk/compare/140989/181112/smartlinc-process-shipper/vs/refund-retriever

> Detailed comparison between Process Shipper and Refund Retriever. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Process Shipper | Refund Retriever |
| **Overall rating** | 3.7/5 | 4.9/5 |
| **Total Reviews** | 37 | 57 |
| **Starting Price** | US$125.00 | - |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | Webinars, Documentation | Live Online, Webinars, Videos |

## Best for

### Process Shipper

Commercial printers, publishers, in-plant print centers, franchise network printers, packaging printers and converters.

### Refund Retriever

For businesses that ship with UPS or FedEx and Amazon FBA sellers.

## Key features

### Process Shipper

- Air Shipping
- Bills of Lading
- Container Shipping
- Delivery Tracking
- Freight Shipping
- Ground Shipping
- Multi-Location
- Ocean Shipping
- Parcel Shipping
- Shipment Tracking

### Refund Retriever

- Audit Management
- Auditing & Claim Filing Services
- Automated Claim Filing
- Carrier Invoice Auditing
- Cost Recovery
- Data Import/Export
- EDI
- Exceptions Management
- Freight Shipping
- Package Analytics
- Parcel Shipping
- Refund Opportunity Identification
- Shipment Tracking

## Links

- [View Process Shipper Profile](https://www.capterra.co.uk/software/140989/smartlinc-process-shipper)
- [View Refund Retriever Profile](https://www.capterra.co.uk/software/181112/refund-retriever)
- [View Original Comparison](https://www.capterra.co.uk/compare/140989/181112/smartlinc-process-shipper/vs/refund-retriever)

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