---
description: Side-by-side comparison of JIRA Service Management vs NAVEX IRM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: JIRA Service Management vs NAVEX IRM Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/30675/issue-tracking/software) > [JIRA Service Management \<span\>vs\</span\> NAVEX IRM](https://www.capterra.co.uk/compare/138769/150187/jira-service-management/vs/navex-irm)

# Compare JIRA Service Management vs NAVEX IRM

Canonical: https://www.capterra.co.uk/compare/138769/150187/jira-service-management/vs/navex-irm

> Detailed comparison between JIRA Service Management and NAVEX IRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | JIRA Service Management | NAVEX IRM |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 770 | 20 |
| **Starting Price** | US$20.00 | US$2,600.00 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### JIRA Service Management

Jira Service Management is used by IT support teams, IT operations departments, HR departments, engineering teams, facilities managers, and enterprise organizations.

### NAVEX IRM

We serve companies looking to automate manual processes, consolidate asset management tools, replace rigid or outdated solutions, or integrate asset management with their enterprise risk programs.

## Key features

### JIRA Service Management

- API
- Access Controls/Permissions
- Approval Process Control
- Asset Tracking
- Audit Management
- Audit Trail
- Collaboration Tools
- Contract/License Management
- Dashboard
- Incident Management
- Inventory Management
- Issue Management
- Performance Metrics
- Policy Management
- Procurement Management
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Task Management
- Workflow Management

### NAVEX IRM

- API
- Access Controls/Permissions
- Approval Process Control
- Asset Tracking
- Audit Management
- Audit Trail
- Collaboration Tools
- Contract/License Management
- Dashboard
- Incident Management
- Inventory Management
- Issue Management
- Performance Metrics
- Policy Management
- Procurement Management
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Task Management
- Workflow Management

## Links

- [View JIRA Service Management Profile](https://www.capterra.co.uk/software/138769/jira-service-management)
- [View NAVEX IRM Profile](https://www.capterra.co.uk/software/150187/navex-irm)
- [View Original Comparison](https://www.capterra.co.uk/compare/138769/150187/jira-service-management/vs/navex-irm)

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