---
description: Side-by-side comparison of Matrix42 License Management vs JIRA Service Management. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: Matrix42 License Management vs JIRA Service Management Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [License Management Software](/directory/10016/license-management/software) > [Matrix42 License Management \<span\>vs\</span\> JIRA Service Management](https://www.capterra.co.uk/compare/119245/138769/matrix42-license-management/vs/jira-service-management)

# Compare Matrix42 License Management vs JIRA Service Management

Canonical: https://www.capterra.co.uk/compare/119245/138769/matrix42-license-management/vs/jira-service-management

> Detailed comparison between Matrix42 License Management and JIRA Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Matrix42 License Management | JIRA Service Management |
| **Overall rating** | - | 4.5/5 |
| **Total Reviews** | 0 | 763 |
| **Starting Price** | - | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Matrix42 License Management

People who want to integrate smart, process-driven license management into their daily business in a highly customization way with intelligent recognition of applications and their license metrics.

### JIRA Service Management

Jira Service Management is used by IT support teams, IT operations departments, HR departments, engineering teams, facilities managers, and enterprise organizations.

## Key features

### Matrix42 License Management

- API
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Audit Management
- Audit Trail
- Compliance Management
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customisable Reports
- Data Import/Export
- Inventory Management
- Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Third-Party Integrations
- Workflow Management

### JIRA Service Management

- API
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Audit Management
- Audit Trail
- Compliance Management
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customisable Reports
- Data Import/Export
- Inventory Management
- Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Third-Party Integrations
- Workflow Management

## Links

- [View Matrix42 License Management Profile](https://www.capterra.co.uk/software/119245/matrix42-license-management)
- [View JIRA Service Management Profile](https://www.capterra.co.uk/software/138769/jira-service-management)
- [View Original Comparison](https://www.capterra.co.uk/compare/119245/138769/matrix42-license-management/vs/jira-service-management)

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