---
description: Side-by-side comparison of Feedback vs Trustpilot. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Feedback vs Trustpilot Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Feedback \<span\>vs\</span\> Trustpilot](https://www.capterra.co.uk/compare/138153/169618/xsellco-feedback/vs/trustpilot)

# Compare Feedback vs Trustpilot

Canonical: https://www.capterra.co.uk/compare/138153/169618/xsellco-feedback/vs/trustpilot

> Detailed comparison between Feedback and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Feedback | Trustpilot |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 4 | 1202 |
| **Starting Price** | €54.00 | US$299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation | Live Online, Webinars, Documentation |

## Best for

### Feedback

Anyone who wants to increase their sales by growing their positive feedback on Amazon, eBay, Trustpilot or Google sales by sending personalized, targeted requests to the right customers.

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

## Key features

### Feedback

- Complaint Monitoring
- Feedback Management

### Trustpilot

- API
- Complaint Monitoring
- Customer Database
- Dashboard
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Monitoring
- Performance Metrics
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Review Monitoring
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View Feedback Profile](https://www.capterra.co.uk/software/138153/xsellco-feedback)
- [View Trustpilot Profile](https://www.capterra.co.uk/software/169618/trustpilot)
- [View Original Comparison](https://www.capterra.co.uk/compare/138153/169618/xsellco-feedback/vs/trustpilot)

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