---
description: Side-by-side comparison of Zonka Feedback vs SMG. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zonka Feedback vs SMG Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [Zonka Feedback \<span\>vs\</span\> SMG](https://www.capterra.co.uk/compare/137773/1017278/zonka-feedback/vs/smg)

# Compare Zonka Feedback vs SMG

Canonical: https://www.capterra.co.uk/compare/137773/1017278/zonka-feedback/vs/smg

> Detailed comparison between Zonka Feedback and SMG. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zonka Feedback | SMG |
| **Overall rating** | 4.8/5 | - |
| **Total Reviews** | 68 | 0 |
| **Starting Price** | US$199.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Zonka Feedback

Zonka Feedback is used by CX leaders, product managers, support teams, and multi-location enterprises to understand customer feedback, act quickly, and drive growth.

### SMG

\-

## Key features

### Zonka Feedback

- API
- Activity Tracking
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Multi-Channel Communication
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Segmentation
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

### SMG

- API
- Activity Tracking
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Multi-Channel Communication
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Segmentation
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

## Links

- [View Zonka Feedback Profile](https://www.capterra.co.uk/software/137773/zonka-feedback)
- [View SMG Profile](https://www.capterra.co.uk/software/1017278/smg)
- [View Original Comparison](https://www.capterra.co.uk/compare/137773/1017278/zonka-feedback/vs/smg)

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