---
description: Side-by-side comparison of Typeform vs XM for Customer Experience. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
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title: Typeform vs XM for Customer Experience Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Lead Generation Software](/directory/30963/lead-generation/software) > [Typeform \<span\>vs\</span\> XM for Customer Experience](https://www.capterra.co.uk/compare/137289/152924/typeform/vs/customer-frontlines)

# Compare Typeform vs XM for Customer Experience

Canonical: https://www.capterra.co.uk/compare/137289/152924/typeform/vs/customer-frontlines

> Detailed comparison between Typeform and XM for Customer Experience. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Typeform | XM for Customer Experience |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 945 | 255 |
| **Starting Price** | £39.00 | US$1,500.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Typeform

Typeform is used by marketers, product teams, HR professionals, customer success managers, educators, researchers, small and large sized companies.

### XM for Customer Experience

Businesses of all sizes and industries looking to deliver unrivaled customer experiences at scale.&#10;&#10;&#10;&#10;&#10;&#10;&#10;&#10;Businesses of all sizes and industries looking to deliver unrivaled customer experience

## Key features

### Typeform

- AI/Machine Learning
- API
- CRM
- Collaboration Tools
- Configurable Workflow
- Contact Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Mobile Survey
- Performance Metrics
- Process/Workflow Automation
- Pulse Surveys
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration
- Workflow Management

### XM for Customer Experience

- AI/Machine Learning
- API
- CRM
- Collaboration Tools
- Configurable Workflow
- Contact Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Mobile Survey
- Performance Metrics
- Process/Workflow Automation
- Pulse Surveys
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration
- Workflow Management

## Links

- [View Typeform Profile](https://www.capterra.co.uk/software/137289/typeform)
- [View XM for Customer Experience Profile](https://www.capterra.co.uk/software/152924/customer-frontlines)
- [View Original Comparison](https://www.capterra.co.uk/compare/137289/152924/typeform/vs/customer-frontlines)

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