---
description: Side-by-side comparison of Confluence vs livepro. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Confluence vs livepro Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Requirements Management Software](/directory/10018/requirements-management/software) > [Confluence \<span\>vs\</span\> livepro](https://www.capterra.co.uk/compare/136446/165150/confluence/vs/livepro)

# Compare Confluence vs livepro

Canonical: https://www.capterra.co.uk/compare/136446/165150/confluence/vs/livepro

> Detailed comparison between Confluence and livepro. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Confluence | livepro |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 3663 | 182 |
| **Starting Price** | US$5.42 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Confluence

Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers.

### livepro

Trusted by contact centers across industries, offering agents accurate, consistent information. It’s used in financial services, utilities, government, and healthcare to enhance customer interactions.

## Key features

### Confluence

- API
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Full Text Search
- Monitoring
- Pre-built Templates
- Reporting/Analytics
- Single Sign On
- Surveys & Feedback
- Templates
- Wiki
- Workflow Management

### livepro

- API
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Full Text Search
- Monitoring
- Pre-built Templates
- Reporting/Analytics
- Single Sign On
- Surveys & Feedback
- Templates
- Wiki
- Workflow Management

## Links

- [View Confluence Profile](https://www.capterra.co.uk/software/136446/confluence)
- [View livepro Profile](https://www.capterra.co.uk/software/165150/livepro)
- [View Original Comparison](https://www.capterra.co.uk/compare/136446/165150/confluence/vs/livepro)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Confluence vs livepro Comparison - Capterra UK 2026","description":"Side-by-side comparison of Confluence vs livepro. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/136446/165150/confluence/vs/livepro","about":[{"@id":"https://www.capterra.co.uk/software/136446/confluence#software"},{"@id":"https://www.capterra.co.uk/software/165150/livepro#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/136446/165150/confluence/vs/livepro#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/136446/165150/confluence/vs/livepro#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Confluence","description":"Confluence is a collaborative workspace solution that helps teams document, communicate, and work together effectively. It serves as a centralized hub for ideas, documents, and knowledge, offering live documents for real-time editing, whiteboards for brainstorming, and databases for structured data. Confluence integrates with Atlassian tools like Jira to connect projects and workflows.\n\nThe AI assistant, Rovo, accelerates content creation, finds information, and transforms ideas into actionable plans. Rovo helps draft documents, such as product requirements and marketing briefs, while AI-generated summaries keep teams aligned. With comprehensive search and knowledge sharing capabilities, users can quickly access information across tools.\n\nConfluence's customizable workspaces and templates support collaboration at every stage, helping teams ideate, plan, and execute. It fosters transparency, breaks down communication barriers, and drives improved outcomes through enhanced teamwork.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/03d167a2-8762-43a4-94ee-129b5b0fea10.png","url":"https://www.capterra.co.uk/software/136446/confluence","@id":"https://www.capterra.co.uk/software/136446/confluence#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":3663},"offers":{"price":"5.42","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"livepro","description":"Since 2001, livepro has been the leading premium knowledge management solution for customer experience departments across industries like Banking, Finance, Airlines, and Government. As experts in CX and knowledge management, livepro delivers precise answers at conversational speeds. With seamless integration into your existing tech stack, livepro ensures consistent responses across all customer channels including phone, chatbot, web, and live chat\n\nOur advanced reporting and analytics suite provides key insights to enhance customer and employee experiences. Robust governance features ensure compliance and reduce errors, while AI-enhanced search and process guidance help staff find perfect answers quickly, improving first-call resolution and reducing handle times. livepro is also the only knowledge management system that has COPC Inc. approved technology provider status. With over a 98% customer retention rate and exceptional support, livepro is the perfect answer for customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/317968cf-aa1f-4194-b0d9-59e89933072e.png","url":"https://www.capterra.co.uk/software/165150/livepro","@id":"https://www.capterra.co.uk/software/165150/livepro#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":182},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/compare/136446/165150/confluence/vs/livepro#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Requirements Management Software","position":2,"item":"/directory/10018/requirements-management/software","@type":"ListItem"},{"name":"Confluence vs livepro","position":3,"item":"https://www.capterra.co.uk/compare/136446/165150/confluence/vs/livepro","@type":"ListItem"}]}]}
</script>