---
description: Side-by-side comparison of Confluence vs SupportHero. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Confluence vs SupportHero Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Confluence \<span\>vs\</span\> SupportHero](https://www.capterra.co.uk/compare/136446/144138/confluence/vs/supporthero)

# Compare Confluence vs SupportHero

Canonical: https://www.capterra.co.uk/compare/136446/144138/confluence/vs/supporthero

> Detailed comparison between Confluence and SupportHero. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Confluence | SupportHero |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 3682 | 31 |
| **Starting Price** | US$5.42 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Best for

### Confluence

Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers.

### SupportHero

We serve online businesses who are tired of getting to answer the same question over and over. Just show your knowledge base where your customers need it the most...

## Key features

### Confluence

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Blogs
- Catalog Management
- Content Management
- Customisable Branding
- Customisable Templates
- Document Management
- Full Text Search
- Knowledge Base Management
- Reporting & Statistics
- Self Service Portal
- Single Sign On
- Surveys & Feedback
- Tagging
- Text Editing
- Widgets
- Wiki

### SupportHero

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Catalog Management
- Content Management
- Customisable Branding
- Document Management
- Full Text Search
- Knowledge Base Management
- Reporting & Statistics
- Self Service Portal
- Single Sign On
- Surveys & Feedback
- Tagging
- Text Editing
- Widgets

## Links

- [View Confluence Profile](https://www.capterra.co.uk/software/136446/confluence)
- [View SupportHero Profile](https://www.capterra.co.uk/software/144138/supporthero)
- [View Original Comparison](https://www.capterra.co.uk/compare/136446/144138/confluence/vs/supporthero)

-----

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