---
description: Side-by-side comparison of CDR Call Reporting for Cisco vs ICR Evolution. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CDR Call Reporting for Cisco vs ICR Evolution Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [CDR Call Reporting for Cisco \<span\>vs\</span\> ICR Evolution](https://www.capterra.co.uk/compare/136341/196596/cdr-call-reporting-for-cisco/vs/icr-evolution)

# Compare CDR Call Reporting for Cisco vs ICR Evolution

Canonical: https://www.capterra.co.uk/compare/136341/196596/cdr-call-reporting-for-cisco/vs/icr-evolution

> Detailed comparison between CDR Call Reporting for Cisco and ICR Evolution. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CDR Call Reporting for Cisco | ICR Evolution |
| **Overall rating** | 5.0/5 | 4.6/5 |
| **Total Reviews** | 25 | 16 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### CDR Call Reporting for Cisco

Organizations of all sizes in health care, government (city, state \&amp; federal), education, energy, finance, legal, and high-tech have implemented Variphy.

### ICR Evolution

We serve a variety of clients: from large outsourcers to small and medium companies, who use it for multiple purposes such as customer care, telesales and debt collections.

## Key features

### CDR Call Reporting for Cisco

- API
- Activity Dashboard
- Alerts/Notifications
- CRM
- Call Centre Management
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Customisable Reports
- Dashboard
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- VoIP

### ICR Evolution

- API
- Activity Dashboard
- Alerts/Notifications
- CRM
- Call Centre Management
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Customisable Reports
- Dashboard
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- VoIP

## Links

- [View CDR Call Reporting for Cisco Profile](https://www.capterra.co.uk/software/136341/cdr-call-reporting-for-cisco)
- [View ICR Evolution Profile](https://www.capterra.co.uk/software/196596/icr-evolution)
- [View Original Comparison](https://www.capterra.co.uk/compare/136341/196596/cdr-call-reporting-for-cisco/vs/icr-evolution)

-----

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