---
description: Side-by-side comparison of Smartsupp vs Hubtype. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smartsupp vs Hubtype Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Smartsupp \<span\>vs\</span\> Hubtype](https://www.capterra.co.uk/compare/136251/165133/smartsupp-live-chat/vs/hubtype)

# Compare Smartsupp vs Hubtype

Canonical: https://www.capterra.co.uk/compare/136251/165133/smartsupp-live-chat/vs/hubtype

> Detailed comparison between Smartsupp and Hubtype. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smartsupp | Hubtype |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 343 | 0 |
| **Starting Price** | US$17.00 | €2,000.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Smartsupp

Smartsupp combines live chat, chatbots, and AI shopping assistant. Drive your online sales through well-managed conversations and turn your webshop visitors into loyal customers.

### Hubtype

Enterprise businesses looking to reduce call centre costs and automate complex queries across messaging and chat channels.

## Key features

### Smartsupp

- AI/Machine Learning
- API
- Activity Dashboard
- Automated Responses
- Autoresponders
- Canned Responses
- Chat/Messaging
- Geotargeting
- Multi-Channel Communication
- Natural Language Processing
- One-to-One Messaging
- Queue Management
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Real-time Conversations
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### Hubtype

- AI/Machine Learning
- API
- Activity Dashboard
- Automated Responses
- Autoresponders
- Canned Responses
- Chat/Messaging
- Geotargeting
- Multi-Channel Communication
- Natural Language Processing
- One-to-One Messaging
- Queue Management
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Real-time Conversations
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Smartsupp Profile](https://www.capterra.co.uk/software/136251/smartsupp-live-chat)
- [View Hubtype Profile](https://www.capterra.co.uk/software/165133/hubtype)
- [View Original Comparison](https://www.capterra.co.uk/compare/136251/165133/smartsupp-live-chat/vs/hubtype)

-----

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