---
description: Side-by-side comparison of Smartsupp vs Cue. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smartsupp vs Cue Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Smartsupp \<span\>vs\</span\> Cue](https://www.capterra.co.uk/compare/136251/1041661/smartsupp-live-chat/vs/cue)

# Compare Smartsupp vs Cue

Canonical: https://www.capterra.co.uk/compare/136251/1041661/smartsupp-live-chat/vs/cue

> Detailed comparison between Smartsupp and Cue. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smartsupp | Cue |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 343 | 8 |
| **Starting Price** | US$17.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### Smartsupp

Smartsupp combines live chat, chatbots, and AI shopping assistant. Drive your online sales through well-managed conversations and turn your webshop visitors into loyal customers.

### Cue

Businesses looking to provide customer service via WhatsApp, website chat, Messenger and Telegram.

## Key features

### Smartsupp

- API
- Canned Responses
- Chat/Messaging
- Code-free Development
- Customer Support
- Customisable Branding
- File Sharing
- For Sales/Marketing
- Lead Capture
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Pre-Configured Bot
- Real-Time Analytics
- Real-Time Monitoring
- Reporting/Analytics
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing

### Cue

- API
- Canned Responses
- Chat/Messaging
- Code-free Development
- Customer Support
- Customisable Branding
- File Sharing
- For Sales/Marketing
- Lead Capture
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Pre-Configured Bot
- Real-Time Analytics
- Real-Time Monitoring
- Reporting/Analytics
- Support Ticket Management
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Smartsupp Profile](https://www.capterra.co.uk/software/136251/smartsupp-live-chat)
- [View Cue Profile](https://www.capterra.co.uk/software/1041661/cue)
- [View Original Comparison](https://www.capterra.co.uk/compare/136251/1041661/smartsupp-live-chat/vs/cue)

-----

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