---
description: Side-by-side comparison of Salesforce Service Cloud vs Kiamo. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Service Cloud vs Kiamo Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/32554/insurance-crm/software) > [Salesforce Service Cloud \<span\>vs\</span\> Kiamo](https://www.capterra.co.uk/compare/136189/200863/salesforce/vs/kiamo)

# Compare Salesforce Service Cloud vs Kiamo

Canonical: https://www.capterra.co.uk/compare/136189/200863/salesforce/vs/kiamo

> Detailed comparison between Salesforce Service Cloud and Kiamo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Service Cloud | Kiamo |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 824 | 11 |
| **Starting Price** | £20.00 | €39.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Salesforce Service Cloud

Salesforce Service Cloud is used by contact centers, IT departments, HR departments, field service operations, and customer support teams.

### Kiamo

Kiamo equips companies \&amp; organizations of all sizes \&amp; sectors.  With one obsession : customer satisfaction.

## Key features

### Salesforce Service Cloud

- API
- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Email Management
- Inbound Call Centre
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Chat
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration

### Kiamo

- API
- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Email Management
- Inbound Call Centre
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Chat
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration

## Links

- [View Salesforce Service Cloud Profile](https://www.capterra.co.uk/software/136189/salesforce)
- [View Kiamo Profile](https://www.capterra.co.uk/software/200863/kiamo)
- [View Original Comparison](https://www.capterra.co.uk/compare/136189/200863/salesforce/vs/kiamo)

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