---
description: Side-by-side comparison of Salesforce Service Cloud vs Quiq. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Service Cloud vs Quiq Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/32554/insurance-crm/software) > [Salesforce Service Cloud \<span\>vs\</span\> Quiq](https://www.capterra.co.uk/compare/136189/166780/salesforce/vs/quiq-messaging)

# Compare Salesforce Service Cloud vs Quiq

Canonical: https://www.capterra.co.uk/compare/136189/166780/salesforce/vs/quiq-messaging

> Detailed comparison between Salesforce Service Cloud and Quiq. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Service Cloud | Quiq |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 820 | 37 |
| **Starting Price** | £20.00 | US$6,000.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Salesforce Service Cloud

Salesforce Service Cloud is used by contact centers, IT departments, HR departments, field service operations, and customer support teams.

### Quiq

Serving enterprises with thousands of customer interactions a year in retail, travel \&amp; hospitality, automotive, consumer services, insurance, financial services, banking, healthcare, and eCommerce.

## Key features

### Salesforce Service Cloud

- API
- Activity Tracking
- CRM
- Computer Telephony Integration
- Configurable Workflow
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Inbound Call Centre
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Data
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

### Quiq

- API
- Activity Tracking
- CRM
- Computer Telephony Integration
- Configurable Workflow
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Inbound Call Centre
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Data
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

## Links

- [View Salesforce Service Cloud Profile](https://www.capterra.co.uk/software/136189/salesforce)
- [View Quiq Profile](https://www.capterra.co.uk/software/166780/quiq-messaging)
- [View Original Comparison](https://www.capterra.co.uk/compare/136189/166780/salesforce/vs/quiq-messaging)

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