---
description: Side-by-side comparison of Salesforce Service Cloud vs TACO. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Service Cloud vs TACO Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Salesforce Service Cloud \<span\>vs\</span\> TACO](https://www.capterra.co.uk/compare/136189/1039364/salesforce/vs/taco)

# Compare Salesforce Service Cloud vs TACO

Canonical: https://www.capterra.co.uk/compare/136189/1039364/salesforce/vs/taco

> Detailed comparison between Salesforce Service Cloud and TACO. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Service Cloud | TACO |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 824 | 0 |
| **Starting Price** | £20.00 | US$16.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Salesforce Service Cloud

Salesforce Service Cloud is used by contact centers, IT departments, HR departments, field service operations, and customer support teams.

### TACO

The TACO platform allows IT operational departments to integrate all IT operational tools and nodes to manage operations centrally or utilise managed services to extend support for your IT department.

## Key features

### Salesforce Service Cloud

- Activity Tracking
- Asset Tracking
- CRM
- Capacity Management
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Event Logs
- Help Desk Management
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Data
- Scheduling
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### TACO

- Activity Tracking
- Asset Tracking
- CRM
- Capacity Management
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Event Logs
- Help Desk Management
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Data
- Scheduling
- Service History
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Salesforce Service Cloud Profile](https://www.capterra.co.uk/software/136189/salesforce)
- [View TACO Profile](https://www.capterra.co.uk/software/1039364/taco)
- [View Original Comparison](https://www.capterra.co.uk/compare/136189/1039364/salesforce/vs/taco)

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