---
description: Side-by-side comparison of Salesforce Service Cloud vs FURIOUS. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Service Cloud vs FURIOUS Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Salesforce Service Cloud \<span\>vs\</span\> FURIOUS](https://www.capterra.co.uk/compare/136189/1019084/salesforce/vs/furious)

# Compare Salesforce Service Cloud vs FURIOUS

Canonical: https://www.capterra.co.uk/compare/136189/1019084/salesforce/vs/furious

> Detailed comparison between Salesforce Service Cloud and FURIOUS. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Salesforce Service Cloud | FURIOUS |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 832 | 113 |
| **Starting Price** | £20.00 | €39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Salesforce Service Cloud

Salesforce Service Cloud is used by contact centers, IT departments, HR departments, field service operations, and customer support teams.

### FURIOUS

Designed by former agency and consulting firm executives, Furious is dedicated to agencies, consulting firms, and IT services companies.

## Key features

### Salesforce Service Cloud

- API
- Activity Tracking
- CRM
- Configurable Workflow
- Content Management
- Contract/License Management
- Customer Database
- Customisable Templates
- Email Management
- Employee Scheduling
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Data
- Reminders
- Scheduling
- Status Tracking
- Support Ticket Management

### FURIOUS

- API
- Activity Tracking
- CRM
- Configurable Workflow
- Content Management
- Contract/License Management
- Customer Database
- Customisable Templates
- Email Management
- Employee Scheduling
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Data
- Reminders
- Scheduling
- Status Tracking
- Support Ticket Management

## Links

- [View Salesforce Service Cloud Profile](https://www.capterra.co.uk/software/136189/salesforce)
- [View FURIOUS Profile](https://www.capterra.co.uk/software/1019084/furious)
- [View Original Comparison](https://www.capterra.co.uk/compare/136189/1019084/salesforce/vs/furious)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Salesforce Service Cloud vs FURIOUS Comparison - Capterra UK 2026","description":"Side-by-side comparison of Salesforce Service Cloud vs FURIOUS. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/136189/1019084/salesforce/vs/furious","about":[{"@id":"https://www.capterra.co.uk/software/136189/salesforce#software"},{"@id":"https://www.capterra.co.uk/software/1019084/furious#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/136189/1019084/salesforce/vs/furious#breadcrumblist"},"@id":"https://www.capterra.co.uk/compare/136189/1019084/salesforce/vs/furious#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.capterra.co.uk/#website"}},{"name":"Salesforce Service Cloud","description":"Salesforce Service Cloud is a customer service platform that enables teams to deliver personalized support across multiple channels. Powered by AI, it transforms customer interactions into proactive conversations that enhance overall experiences. The unified platform integrates human agents and AI capabilities to increase efficiency through features like case management, digital engagement, and knowledge management.\nConnected to the broader Salesforce ecosystem, Service Cloud creates a comprehensive view of customers by linking service data with sales, marketing, and IT information. Integration with Salesforce Voice and Slack streamlines workflows, while analytics tools provide insights for decision-making.","image":"https://images.g2crowd.com/display-layer-screenshots/5494/2d8c42701249479fc9dbec27909d35b0f9fc0ecaf85ced6562b4d21a55ecc9b0.png","url":"https://www.capterra.co.uk/software/136189/salesforce","@id":"https://www.capterra.co.uk/software/136189/salesforce#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":832,"ratingValue":4.5},"offers":{"price":"20","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"FURIOUS","description":"Furious is the Team Operating System designed for agencies, consulting firms, and IT services companies.\n\nCRM, quotes, projects, staffing, HR, time tracking, invoicing… Furious connects your entire business in a single platform and understands the interactions between your teams, clients, projects, and performance indicators.\n\nWith industry-specific AI and memory, Furious turns this data into action: detecting risks before they impact profitability, optimizing staffing, automating low-value tasks, and helping you make better decisions, faster.\n\nIn the age of AI, performance no longer comes from stacking tools, but from connecting your teams, data, and knowledge.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a09f5d55-91e4-43aa-a450-c2e0d09bbe0a.png","url":"https://www.capterra.co.uk/software/1019084/furious","@id":"https://www.capterra.co.uk/software/1019084/furious#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":113,"ratingValue":4.5},"offers":{"price":"39","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/compare/136189/1019084/salesforce/vs/furious#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"Salesforce Service Cloud vs FURIOUS","position":3,"item":"https://www.capterra.co.uk/compare/136189/1019084/salesforce/vs/furious","@type":"ListItem"}]}]}
</script>
