---
description: Side-by-side comparison of Agile CRM vs Reply. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Agile CRM vs Reply Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [Agile CRM \<span\>vs\</span\> Reply](https://www.capterra.co.uk/compare/135148/143629/agile-crm/vs/reply)

# Compare Agile CRM vs Reply

Canonical: https://www.capterra.co.uk/compare/135148/143629/agile-crm/vs/reply

> Detailed comparison between Agile CRM and Reply. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Agile CRM | Reply |
| **Overall rating** | 4.1/5 | 4.6/5 |
| **Total Reviews** | 524 | 95 |
| **Starting Price** | US$8.99 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Agile CRM

Small to medium size businesses that require sales, marketing and service automation

### Reply

Reply is used by over 3,000 companies – SMBs, mid-market, and sales agencies – in the US, Canada, and Europe.

## Key features

### Agile CRM

- API
- Activity Tracking
- Appointment Scheduling
- Auto-Dialer
- CRM
- Client Management
- Content Management
- Customisable Templates
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Performance Metrics
- Sales Activity Management
- Sales Pipeline Management
- Scheduling
- Search/Filter
- Social Media Integration
- Template Management
- Workflow Management

### Reply

- API
- Activity Tracking
- Appointment Scheduling
- Auto-Dialer
- CRM
- Client Management
- Content Management
- Customisable Templates
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Performance Metrics
- Sales Activity Management
- Sales Pipeline Management
- Scheduling
- Search/Filter
- Social Media Integration
- Template Management
- Workflow Management

## Links

- [View Agile CRM Profile](https://www.capterra.co.uk/software/135148/agile-crm)
- [View Reply Profile](https://www.capterra.co.uk/software/143629/reply)
- [View Original Comparison](https://www.capterra.co.uk/compare/135148/143629/agile-crm/vs/reply)

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