---
description: Side-by-side comparison of Slack vs Custellence. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Slack vs Custellence Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Slack \<span\>vs\</span\> Custellence](https://www.capterra.co.uk/compare/135003/166696/slack/vs/custellence)

# Compare Slack vs Custellence

Canonical: https://www.capterra.co.uk/compare/135003/166696/slack/vs/custellence

> Detailed comparison between Slack and Custellence. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Slack | Custellence |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 24046 | 17 |
| **Starting Price** | US$8.75 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Phone Support |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### Slack

Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals.

### Custellence

Customer Experience and Service Design professionals wanting to put gathered customer insights into action\!

## Key features

### Slack

- Collaboration Tools
- Communication Management
- Customisable Templates
- Drag & Drop
- Encryption
- Filtering
- Moderation
- Monitoring
- Multi-User Collaboration
- Presentation Streaming
- Real-Time Data
- Recording
- Reminders
- Reporting/Analytics
- Scheduling
- Support Ticket Management
- Video Chat
- Video Conferencing
- Video Support
- Whiteboard

### Custellence

- Collaboration Tools
- Communication Management
- Customisable Templates
- Drag & Drop
- Reporting/Analytics

## Links

- [View Slack Profile](https://www.capterra.co.uk/software/135003/slack)
- [View Custellence Profile](https://www.capterra.co.uk/software/166696/custellence)
- [View Original Comparison](https://www.capterra.co.uk/compare/135003/166696/slack/vs/custellence)

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