---
description: Side-by-side comparison of Slack vs Text. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Slack vs Text Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Slack \<span\>vs\</span\> Text](https://www.capterra.co.uk/compare/135003/1078275/slack/vs/Text-App)

# Compare Slack vs Text

Canonical: https://www.capterra.co.uk/compare/135003/1078275/slack/vs/Text-App

> Detailed comparison between Slack and Text. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Slack | Text |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 24103 | 28 |
| **Starting Price** | US$8.75 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Slack

Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals.

### Text

Ecommerce and online businesses, from small teams to mid-market. Customer service, support, and sales teams of 2–50 agents.

## Key features

### Slack

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Chat/Messaging
- Content Management
- Customisable Templates
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Prioritisation
- Real-Time Chat
- Real-Time Data
- SSL Security
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Workflow Management

### Text

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Chat/Messaging
- Content Management
- Customisable Templates
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Prioritisation
- Real-Time Chat
- Real-Time Data
- SSL Security
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Workflow Management

## Links

- [View Slack Profile](https://www.capterra.co.uk/software/135003/slack)
- [View Text Profile](https://www.capterra.co.uk/software/1078275/Text-App)
- [View Original Comparison](https://www.capterra.co.uk/compare/135003/1078275/slack/vs/Text-App)

-----

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