---
description: Side-by-side comparison of NiCE CXone vs Meets CRM. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NiCE CXone vs Meets CRM Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/32607/call-center-workforce-management/software) > [NiCE CXone \<span\>vs\</span\> Meets CRM](https://www.capterra.co.uk/compare/134775/201050/incontact-call-center-software/vs/meets-crm)

# Compare NiCE CXone vs Meets CRM

Canonical: https://www.capterra.co.uk/compare/134775/201050/incontact-call-center-software/vs/meets-crm

> Detailed comparison between NiCE CXone and Meets CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | NiCE CXone | Meets CRM |
| **Overall rating** | 4.2/5 | 4.0/5 |
| **Total Reviews** | 581 | 1 |
| **Starting Price** | US$71.00 | R$64.90 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### NiCE CXone

It is designed for organizations of all sizes that need to deliver voice, digital, and self-service customer experiences across all interaction channels.

### Meets CRM

We serve companies from different areas: Industry, Technology, Commerce and Services.

## Key features

### NiCE CXone

- Alerts/Notifications
- CRM
- Call Tracking
- Chat/Messaging
- Chatbot
- Computer Telephony Integration
- Contact Database
- Contact Management
- Customer History
- Drag & Drop
- Email Management
- FCC Compliance
- Multi-Channel Communication
- Queue Management
- Reporting & Statistics
- Reporting/Analytics
- Skills Tracking
- Social Media Integration
- Third-Party Integrations
- Workflow Management

### Meets CRM

- Alerts/Notifications
- CRM
- Chat/Messaging
- Chatbot
- Contact Database
- Contact Management
- Customer History
- Drag & Drop
- Email Management
- Multi-Channel Communication
- Queue Management
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Third-Party Integrations
- Workflow Management

## Links

- [View NiCE CXone Profile](https://www.capterra.co.uk/software/134775/incontact-call-center-software)
- [View Meets CRM Profile](https://www.capterra.co.uk/software/201050/meets-crm)
- [View Original Comparison](https://www.capterra.co.uk/compare/134775/201050/incontact-call-center-software/vs/meets-crm)

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