15 years helping British businesses
choose better software

NICE CXone vs Alvaria Cloud

US$71.00/month
US$90.00/year

Overall

4.2 (571)

Overall

4.3 (18)
Organizations of all sizes that need to deliver exceptional voice, digital, and self-service customer experiences across all interaction channels.
Companies that need a cloud contact centre or workforce optimization solution for 150+ agents.
10/10
  • Automated Routing
  • Blended Call Centre
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • For Call Centres
  • IVR Software
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
10/10
  • Automated Routing
  • Blended Call Centre
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • For Call Centres
  • IVR Software
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat