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Intercom vs PubNub
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
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Starting Price
US$39.00/month
US$49.00/month
Ratings
Overall
4.5 (1,063)Overall
4.8 (6)Best for
Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Microsoft, rely on Intercom to deliver efficient and personal customer experiences at scale.
Developers and businesses looking to build or upgrade realtime functionality into their application. Chat, IoT device control, multiplayer gaming, geolocation tracking, among several other use cases.
Features
- Access Controls/Permissions
- Canned Responses
- Collaboration Tools
- Customer Database
- Geotargeting
- Proactive Chat
- Real-time Consumer-facing Chat
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Access Controls/Permissions
- Canned Responses
- Collaboration Tools
- Customer Database
- Geotargeting
- Proactive Chat
- Real-time Consumer-facing Chat
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat