---
description: Side-by-side comparison of Intercom vs Marketing 360. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Intercom vs Marketing 360 Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Intercom \<span\>vs\</span\> Marketing 360](https://www.capterra.co.uk/compare/134347/148516/intercom/vs/marketing-360)

# Compare Intercom vs Marketing 360

Canonical: https://www.capterra.co.uk/compare/134347/148516/intercom/vs/marketing-360

> Detailed comparison between Intercom and Marketing 360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Intercom | Marketing 360 |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 1132 | 1135 |
| **Starting Price** | US$39.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Intercom

Intercom is used by customer service departments, support teams, customer experience managers, and businesses with high-volume customer inquiries.

### Marketing 360

Over 20,000 small businesses use our broader business commerce platform so they have everything they need to manage and grow their business in one place.

## Key features

### Intercom

- API
- Activity Tracking
- CRM
- Campaign Scheduling
- Client Management
- Customer Database
- Customisable Templates
- Dashboard
- Dynamic Content
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Segmentation
- Subscriber Management
- Website Integration
- Website Visitor Tracking

### Marketing 360

- API
- Activity Tracking
- CRM
- Campaign Scheduling
- Client Management
- Customer Database
- Customisable Templates
- Dashboard
- Dynamic Content
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Segmentation
- Subscriber Management
- Website Integration
- Website Visitor Tracking

## Links

- [View Intercom Profile](https://www.capterra.co.uk/software/134347/intercom)
- [View Marketing 360 Profile](https://www.capterra.co.uk/software/148516/marketing-360)
- [View Original Comparison](https://www.capterra.co.uk/compare/134347/148516/intercom/vs/marketing-360)

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