---
description: Side-by-side comparison of GetFeedback vs Delighted. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: GetFeedback vs Delighted Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [GetFeedback \<span\>vs\</span\> Delighted](https://www.capterra.co.uk/compare/133180/157973/getfeedback/vs/delighted)

# Compare GetFeedback vs Delighted

Canonical: https://www.capterra.co.uk/compare/133180/157973/getfeedback/vs/delighted

> Detailed comparison between GetFeedback and Delighted. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | GetFeedback | Delighted |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 53 | 57 |
| **Starting Price** | US$50.00 | US$134.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### GetFeedback

Global brands trust GetFeedback and Salesforce for real-time insights into the health of their customers.

### Delighted

Any size organization that wants to collect, analyze \&amp; distribute feedback across their business, align feedback w/ business growth, reduce churn, and leverage happy customers to promote their brand.

## Key features

### GetFeedback

- API
- CRM
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Email Management
- Engagement Tracking
- Mobile Survey
- Multi-Channel Communication
- Pulse Surveys
- Real-Time Data
- Real-Time Reporting
- Response Quotas
- SSL Security
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

### Delighted

- API
- CRM
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Email Management
- Engagement Tracking
- Mobile Survey
- Multi-Channel Communication
- Pulse Surveys
- Real-Time Data
- Real-Time Reporting
- Response Quotas
- SSL Security
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

## Links

- [View GetFeedback Profile](https://www.capterra.co.uk/software/133180/getfeedback)
- [View Delighted Profile](https://www.capterra.co.uk/software/157973/delighted)
- [View Original Comparison](https://www.capterra.co.uk/compare/133180/157973/getfeedback/vs/delighted)

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