---
description: Side-by-side comparison of Freshservice vs Site24x7 StatusIQ. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice vs Site24x7 StatusIQ Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Freshservice \<span\>vs\</span\> Site24x7 StatusIQ](https://www.capterra.co.uk/compare/132997/210155/freshservice/vs/statusiq)

# Compare Freshservice vs Site24x7 StatusIQ

Canonical: https://www.capterra.co.uk/compare/132997/210155/freshservice/vs/statusiq

> Detailed comparison between Freshservice and Site24x7 StatusIQ. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshservice | Site24x7 StatusIQ |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 685 | 2 |
| **Starting Price** | £15.00 | US$9.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### Site24x7 StatusIQ

Designed for individuals, small, midsize and large organizations, it is a status alert platform that helps manage communications for service disruption and schedule maintenance.

## Key features

### Freshservice

- API
- Activity Dashboard
- Alerts/Notifications
- Asset Tracking
- Automated Discovery
- Customer Complaint Tracking
- Customisable Templates
- Email Alerts
- For IT Project Management
- IT Incident Management
- Incident Reporting
- Investigation Management
- Issue Scheduling
- Maintenance Scheduling
- Monitoring
- Multi-Language
- Real-Time Monitoring
- Real-Time Notifications
- Task Management
- Third-Party Integrations

### Site24x7 StatusIQ

- API
- Activity Dashboard
- Alerts/Notifications
- Email Alerts
- IT Incident Management
- Incident Reporting
- Investigation Management
- Maintenance Scheduling
- Monitoring
- Multi-Language
- Real-Time Monitoring
- Real-Time Notifications
- Task Management
- Third-Party Integrations

## Links

- [View Freshservice Profile](https://www.capterra.co.uk/software/132997/freshservice)
- [View Site24x7 StatusIQ Profile](https://www.capterra.co.uk/software/210155/statusiq)
- [View Original Comparison](https://www.capterra.co.uk/compare/132997/210155/freshservice/vs/statusiq)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshservice vs Site24x7 StatusIQ Comparison - Capterra UK 2026","description":"Side-by-side comparison of Freshservice vs Site24x7 StatusIQ. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/132997/210155/freshservice/vs/statusiq","about":[{"@id":"https://www.capterra.co.uk/software/132997/freshservice#software"},{"@id":"https://www.capterra.co.uk/software/210155/statusiq#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/132997/210155/freshservice/vs/statusiq#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/132997/210155/freshservice/vs/statusiq#webpage","isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Freshservice","description":"Freshservice, from Freshworks, is a modern, AI-native IT and enterprise service management platform that helps organizations deliver frictionless employee experiences without enterprise complexity, high costs, or lengthy implementations. \n\nBy unifying ITSM, ITOM, ITIM, and ESM on a single platform with a common data layer, it eliminates tool sprawl and creates a single source of truth across services and assets. \n\nCore capabilities include incident, problem, change, and major incident management, service monitoring, automation, and a robust CMDB that enables visibility, impact analysis, and faster root cause resolution.\n\nPowered by Freddy AI, Freshservice delivers conversational self-service through an AI Agent that resolves common requests and guides users in natural language. It also provides agents with contextual insights and intelligent recommendations to accelerate resolution and enable proactive service management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb18d8e2-47ac-4a81-9a78-e7c9f0637b39.png","url":"https://www.capterra.co.uk/software/132997/freshservice","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/132997/freshservice#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":685},"offers":{"price":"15","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Site24x7 StatusIQ","description":"Site24x7 StatusIQ is a status and incident communication platform to communicate incidents and scheduled maintenance with customers in real-time.  Create your free status page with StatusIQ's hosted status pages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4e79b831-980d-4bc3-8b01-aa6e6b7270a6.png","url":"https://www.capterra.co.uk/software/210155/statusiq","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/210155/statusiq#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Asset Management Software","position":2,"item":"/directory/30077/it-asset-management/software","@type":"ListItem"},{"name":"Freshservice vs Site24x7 StatusIQ","position":3,"item":"https://www.capterra.co.uk/compare/132997/210155/freshservice/vs/statusiq","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/132997/210155/freshservice/vs/statusiq#breadcrumblist"}]}
</script>