---
description: Side-by-side comparison of Freshservice vs Aranda. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice vs Aranda Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Freshservice \<span\>vs\</span\> Aranda](https://www.capterra.co.uk/compare/132997/200943/freshservice/vs/aranda-service-desk)

# Compare Freshservice vs Aranda

Canonical: https://www.capterra.co.uk/compare/132997/200943/freshservice/vs/aranda-service-desk

> Detailed comparison between Freshservice and Aranda. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | Aranda |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 720 | 1 |
| **Starting Price** | £15.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### Aranda

IT departments, managed service providers, and IT service management professionals in Latin America.

## Key features

### Freshservice

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- CMDB
- Chat/Messaging
- Configurable Workflow
- Customisable Branding
- Customisable Templates
- Email Templates
- Help Desk Management
- Incident Management
- Live Chat
- Multi-Channel Communication
- Prioritisation
- Reporting & Statistics
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Workflow Management

### Aranda

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- CMDB
- Chat/Messaging
- Configurable Workflow
- Customisable Branding
- Customisable Templates
- Email Templates
- Help Desk Management
- Incident Management
- Live Chat
- Multi-Channel Communication
- Prioritisation
- Reporting & Statistics
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Workflow Management

## Links

- [View Freshservice Profile](https://www.capterra.co.uk/software/132997/freshservice)
- [View Aranda Profile](https://www.capterra.co.uk/software/200943/aranda-service-desk)
- [View Original Comparison](https://www.capterra.co.uk/compare/132997/200943/freshservice/vs/aranda-service-desk)

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