---
description: Side-by-side comparison of Freshservice vs Mint Service Desk. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice vs Mint Service Desk Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Freshservice \<span\>vs\</span\> Mint Service Desk](https://www.capterra.co.uk/compare/132997/187044/freshservice/vs/mint-service-desk)

# Compare Freshservice vs Mint Service Desk

Canonical: https://www.capterra.co.uk/compare/132997/187044/freshservice/vs/mint-service-desk

> Detailed comparison between Freshservice and Mint Service Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | Mint Service Desk |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 685 | 22 |
| **Starting Price** | £15.00 | US$5.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### Mint Service Desk

Mint Service Desk targets businesses of all sizes seeking efficient IT service management. Ideal for IT departments in SMBs and large enterprises, it caters to those needing advanced ticketing, asset

## Key features

### Freshservice

- API
- Activity Tracking
- Analytics
- Asset Tracking
- CMDB
- Chat/Messaging
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Document Management
- Email Management
- Event Logs
- Help Desk Management
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- SSL Security
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### Mint Service Desk

- API
- Activity Tracking
- Analytics
- Asset Tracking
- CMDB
- Chat/Messaging
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Document Management
- Email Management
- Event Logs
- Help Desk Management
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- SSL Security
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Freshservice Profile](https://www.capterra.co.uk/software/132997/freshservice)
- [View Mint Service Desk Profile](https://www.capterra.co.uk/software/187044/mint-service-desk)
- [View Original Comparison](https://www.capterra.co.uk/compare/132997/187044/freshservice/vs/mint-service-desk)

-----

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