---
description: Side-by-side comparison of Freshservice vs SyAM Software. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice vs SyAM Software Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Freshservice \<span\>vs\</span\> SyAM Software](https://www.capterra.co.uk/compare/132997/181134/freshservice/vs/power-auditor)

# Compare Freshservice vs SyAM Software

Canonical: https://www.capterra.co.uk/compare/132997/181134/freshservice/vs/power-auditor

> Detailed comparison between Freshservice and SyAM Software. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | SyAM Software |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 689 | 24 |
| **Starting Price** | £15.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### SyAM Software

Medium to Large businesses, K-12 education, Higher Education

## Key features

### Freshservice

- Asset Tracking
- Audit Management
- Automated Discovery
- Compliance Tracking
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customer Complaint Tracking
- Customisable Templates
- Dashboard
- For IT Project Management
- IT Asset Management
- Inventory Management
- Issue Scheduling
- Maintenance Management
- Patch Management
- Reporting/Analytics
- Risk Analysis
- Support Ticket Management
- Ticket Management

### SyAM Software

- Asset Tracking
- Audit Management
- Compliance Tracking
- Configuration Management
- Contract/License Management
- Cost Tracking
- Dashboard
- IT Asset Management
- Inventory Management
- Maintenance Management
- Patch Management
- Reporting/Analytics
- Support Ticket Management
- Ticket Management

## Links

- [View Freshservice Profile](https://www.capterra.co.uk/software/132997/freshservice)
- [View SyAM Software Profile](https://www.capterra.co.uk/software/181134/power-auditor)
- [View Original Comparison](https://www.capterra.co.uk/compare/132997/181134/freshservice/vs/power-auditor)

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