15 years helping British businesses
choose better software

Freshservice vs iTOP

£15.00/month
Not provided by vendor

Overall

4.5 (573)

Overall

3.8 (10)
Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
Companies of all sizes and IT professionals.
10/10
  • Asset Lifecycle Management
  • Change Management
  • Configuration Management
  • Dashboard
  • Email Templates
  • Forms Management
  • Help Desk Management
  • Incident Reporting
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
10/10
  • Asset Lifecycle Management
  • Change Management
  • Configuration Management
  • Dashboard
  • Email Templates
  • Forms Management
  • Help Desk Management
  • Incident Reporting
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Images coming soon