---
description: Side-by-side comparison of Freshservice vs Everbridge IT Alerting. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice vs Everbridge IT Alerting Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Freshservice \<span\>vs\</span\> Everbridge IT Alerting](https://www.capterra.co.uk/compare/132997/160917/freshservice/vs/it-alerting)

# Compare Freshservice vs Everbridge IT Alerting

Canonical: https://www.capterra.co.uk/compare/132997/160917/freshservice/vs/it-alerting

> Detailed comparison between Freshservice and Everbridge IT Alerting. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | Everbridge IT Alerting |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 685 | 3 |
| **Starting Price** | £15.00 | US$32.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### Everbridge IT Alerting

Cloud-based platform that helps businesses of all sizes gain visibility into IT incident responses, optimizing resource planning operations, response times and service level agreements (SLAs).

## Key features

### Freshservice

- Asset Tracking
- Automated Discovery
- Completion Tracking
- Configurable Workflow
- Customer Complaint Tracking
- Customisable Templates
- For IT Project Management
- Help Desk Management
- Incident Reporting
- Issue Scheduling
- License Management
- Mobile Alerts
- Monitoring
- Project Management
- Real-Time Data
- Requirements Management
- Risk Analysis
- Scheduling
- Support Ticket Management
- Survey/Poll Management

### Everbridge IT Alerting

- Incident Reporting

## Links

- [View Freshservice Profile](https://www.capterra.co.uk/software/132997/freshservice)
- [View Everbridge IT Alerting Profile](https://www.capterra.co.uk/software/160917/it-alerting)
- [View Original Comparison](https://www.capterra.co.uk/compare/132997/160917/freshservice/vs/it-alerting)

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