17 years helping British businesses
choose better software
Freshservice vs Dynamics 365
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Starting Price
£15.00/month
US$50.00/month
Ratings
Overall
4.5 (584)Overall
4.4 (5,719)Best for
Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
Dynamics 365's plans can accommodate for households, individuals, or even enterprises.
Features
- Asset Lifecycle Management
- Customisable Branding
- Email Management
- Email Templates
- Inventory Management
- Knowledge Base Management
- Knowledge Management
- Search/Filter
- Supplier Management
- Third-Party Integrations
- Asset Lifecycle Management
- Customisable Branding
- Email Management
- Email Templates
- Inventory Management
- Knowledge Base Management
- Knowledge Management
- Search/Filter
- Supplier Management
- Third-Party Integrations
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
