---
description: Side-by-side comparison of Freshservice vs TD/OMS. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice vs TD/OMS Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [Freshservice \<span\>vs\</span\> TD/OMS](https://www.capterra.co.uk/compare/132997/149566/freshservice/vs/td-oms)

# Compare Freshservice vs TD/OMS

Canonical: https://www.capterra.co.uk/compare/132997/149566/freshservice/vs/td-oms

> Detailed comparison between Freshservice and TD/OMS. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | TD/OMS |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 803 | 2 |
| **Starting Price** | £15.00 | €5,000.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### TD/OMS

A development team (any size shop or industry) that requires cost-effective and rich-in-functionality change management software for IBM i/ Power.

## Key features

### Freshservice

- Access Controls/Permissions
- Approval Workflow
- Audit Trail
- Change Management
- Compliance Management
- Contract/License Management
- Document Management
- IT Asset Management
- Incident Management
- Inventory Management
- Issue Auditing
- Knowledge Management
- License Management
- Maintenance Scheduling
- Prioritisation
- Project Management
- Requirements Management
- Supplier Management
- Task Management
- Ticket Management

### TD/OMS

- Access Controls/Permissions
- Approval Workflow
- Audit Trail
- Change Management
- Compliance Management
- Contract/License Management
- Document Management
- IT Asset Management
- Incident Management
- Inventory Management
- Issue Auditing
- Knowledge Management
- License Management
- Maintenance Scheduling
- Prioritisation
- Project Management
- Requirements Management
- Supplier Management
- Task Management
- Ticket Management

## Links

- [View Freshservice Profile](https://www.capterra.co.uk/software/132997/freshservice)
- [View TD/OMS Profile](https://www.capterra.co.uk/software/149566/td-oms)
- [View Original Comparison](https://www.capterra.co.uk/compare/132997/149566/freshservice/vs/td-oms)

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