---
description: Side-by-side comparison of Freshservice vs Everbridge 360. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice vs Everbridge 360 Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Freshservice \<span\>vs\</span\> Everbridge 360](https://www.capterra.co.uk/compare/132997/1076084/freshservice/vs/Everbridge-360)

# Compare Freshservice vs Everbridge 360

Canonical: https://www.capterra.co.uk/compare/132997/1076084/freshservice/vs/Everbridge-360

> Detailed comparison between Freshservice and Everbridge 360. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshservice | Everbridge 360 |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 685 | 0 |
| **Starting Price** | £15.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### Everbridge 360

9 of the 10 Top U.S. Investment Banks, 6 of the 10 Largest Global Automakers, 4 of the 4 Largest Global Consulting Firms, 8 of the 9 Largest Health Systems, 8 of the 10 Largest U.S. Cities

## Key features

### Freshservice

- Asset Tracking
- Audit Management
- Automated Discovery
- Completion Tracking
- Configurable Workflow
- Customer Complaint Tracking
- Customisable Templates
- For IT Project Management
- Help Desk Management
- Incident Reporting
- Issue Scheduling
- Mobile Alerts
- Monitoring
- Real-Time Data
- Requirements Management
- Risk Analysis
- Scheduling
- Support Ticket Management
- Task Management
- Third-Party Integrations

### Everbridge 360

- Audit Management
- Incident Reporting
- Monitoring
- Risk Analysis
- Task Management
- Third-Party Integrations

## Links

- [View Freshservice Profile](https://www.capterra.co.uk/software/132997/freshservice)
- [View Everbridge 360 Profile](https://www.capterra.co.uk/software/1076084/Everbridge-360)
- [View Original Comparison](https://www.capterra.co.uk/compare/132997/1076084/freshservice/vs/Everbridge-360)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshservice vs Everbridge 360 Comparison - Capterra UK 2026","description":"Side-by-side comparison of Freshservice vs Everbridge 360. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/132997/1076084/freshservice/vs/Everbridge-360","about":[{"@id":"https://www.capterra.co.uk/software/132997/freshservice#software"},{"@id":"https://www.capterra.co.uk/software/1076084/Everbridge-360#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/132997/1076084/freshservice/vs/Everbridge-360#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/132997/1076084/freshservice/vs/Everbridge-360#webpage","isPartOf":{"@id":"https://www.capterra.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.capterra.co.uk/#organization"}},{"name":"Freshservice","description":"Freshservice, from Freshworks, is a modern, AI-native IT and enterprise service management platform that helps organizations deliver frictionless employee experiences without enterprise complexity, high costs, or lengthy implementations. \n\nBy unifying ITSM, ITOM, ITIM, and ESM on a single platform with a common data layer, it eliminates tool sprawl and creates a single source of truth across services and assets. \n\nCore capabilities include incident, problem, change, and major incident management, service monitoring, automation, and a robust CMDB that enables visibility, impact analysis, and faster root cause resolution.\n\nPowered by Freddy AI, Freshservice delivers conversational self-service through an AI Agent that resolves common requests and guides users in natural language. It also provides agents with contextual insights and intelligent recommendations to accelerate resolution and enable proactive service management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb18d8e2-47ac-4a81-9a78-e7c9f0637b39.png","url":"https://www.capterra.co.uk/software/132997/freshservice","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/132997/freshservice#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":685},"offers":{"price":"15","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Everbridge 360","description":"Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running.\n\n- Secure, reliable &amp; scalable platform trusted by 6,500+ customers\n- Send consistent and error-free messages quickly\n- Communicate and respond more quickly to disruptive events","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c1f94e1b-69a4-40a8-8f49-dad03ce97880.webp","url":"https://www.capterra.co.uk/software/1076084/Everbridge-360","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1076084/Everbridge-360#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Asset Management Software","position":2,"item":"/directory/30077/it-asset-management/software","@type":"ListItem"},{"name":"Freshservice vs Everbridge 360","position":3,"item":"https://www.capterra.co.uk/compare/132997/1076084/freshservice/vs/Everbridge-360","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/132997/1076084/freshservice/vs/Everbridge-360#breadcrumblist"}]}
</script>