---
description: Side-by-side comparison of Freshservice vs Inventory360. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice vs Inventory360 Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Freshservice \<span\>vs\</span\> Inventory360](https://www.capterra.co.uk/compare/132997/1045217/freshservice/vs/inventory360)

# Compare Freshservice vs Inventory360

Canonical: https://www.capterra.co.uk/compare/132997/1045217/freshservice/vs/inventory360

> Detailed comparison between Freshservice and Inventory360. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshservice | Inventory360 |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 720 | 73 |
| **Starting Price** | £15.00 | €99.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### Inventory360

Inventory360 is aimed at companies that want to digitize their IT. Examples: IT departments, facility managements, storage and logistics companies, schools, universities, hospitals or entrepreneurs.

## Key features

### Freshservice

- API
- Activity Tracking
- Asset Tracking
- Audit Trail
- Contract/License Management
- Customisable Branding
- Document Management
- Email Management
- IT Asset Tracking
- Inventory Auditing
- Inventory Optimisation
- Monitoring
- Multi-Channel Management
- Prioritisation
- Real-Time Data
- Routing
- SSL Security
- Scheduling
- Search/Filter
- Status Tracking

### Inventory360

- API
- Activity Tracking
- Asset Tracking
- Audit Trail
- Contract/License Management
- Customisable Branding
- Document Management
- Email Management
- IT Asset Tracking
- Inventory Auditing
- Inventory Optimisation
- Monitoring
- Multi-Channel Management
- Prioritisation
- Real-Time Data
- Routing
- SSL Security
- Scheduling
- Search/Filter
- Status Tracking

## Links

- [View Freshservice Profile](https://www.capterra.co.uk/software/132997/freshservice)
- [View Inventory360 Profile](https://www.capterra.co.uk/software/1045217/inventory360)
- [View Original Comparison](https://www.capterra.co.uk/compare/132997/1045217/freshservice/vs/inventory360)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshservice vs Inventory360 Comparison - Capterra UK 2026","description":"Side-by-side comparison of Freshservice vs Inventory360. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.","url":"https://www.capterra.co.uk/compare/132997/1045217/freshservice/vs/inventory360","about":[{"@id":"https://www.capterra.co.uk/software/132997/freshservice#software"},{"@id":"https://www.capterra.co.uk/software/1045217/inventory360#software"}],"breadcrumb":{"@id":"https://www.capterra.co.uk/compare/132997/1045217/freshservice/vs/inventory360#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.uk/compare/132997/1045217/freshservice/vs/inventory360#webpage","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.capterra.co.uk/#website"}},{"name":"Freshservice","description":"Freshservice is an AI-powered ServiceOps platform built for modern enterprises that need to move fast without sacrificing control. By unifying ITSM, ITOM, IT asset management, and enterprise service management on a single platform with a shared data layer, Freshservice eliminates the tool sprawl and visibility gaps that slow teams down - creating one source of truth across services, assets, and infrastructure.\n\n\nIT teams get full visibility into their environment: automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. Beyond IT, Freshservice extends seamlessly to HR, finance, and facilities - giving every business team the same consistent, efficient service experience without the complexity of separate tools.\n\n\nFreshservice comes with a natively embedded AI layer called Freddy AI, that helps agents resolve issues faster, and gives leaders the insights they need to make better decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb18d8e2-47ac-4a81-9a78-e7c9f0637b39.png","url":"https://www.capterra.co.uk/software/132997/freshservice","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/132997/freshservice#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":720,"ratingValue":4.5},"offers":{"price":"15","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Inventory360","description":"Inventory360 allows to manage all IT assets such as PCs, hardware, software, licenses, consumables, orders and contracts in one centralized system. It offers a practical 360° inventory that covers the entire IT lifecycle and can be tested free of charge. In addition, the software also allows automatic detection of devices on the network, agentless features, TLS encryption, granular settings and customizing options that enable optimal integration into the organization. Proud member of BITMi. Made &amp; Hosted in Germany","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4323ba5b-cec1-426e-a36c-9500068ba828.png","url":"https://www.capterra.co.uk/software/1045217/inventory360","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1045217/inventory360#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":73,"ratingValue":4.7},"offers":{"price":"99","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Asset Management Software","position":2,"item":"/directory/30077/it-asset-management/software","@type":"ListItem"},{"name":"Freshservice vs Inventory360","position":3,"item":"https://www.capterra.co.uk/compare/132997/1045217/freshservice/vs/inventory360","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/compare/132997/1045217/freshservice/vs/inventory360#breadcrumblist"}]}
</script>
