---
description: Side-by-side comparison of Freshservice vs Vantage Software. Learn more about each of the product's price, features, and see the most comprehensive reviews for UK business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice vs Vantage Software Comparison - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Freshservice \<span\>vs\</span\> Vantage Software](https://www.capterra.co.uk/compare/132997/1036194/freshservice/vs/enterprise-software)

# Compare Freshservice vs Vantage Software

Canonical: https://www.capterra.co.uk/compare/132997/1036194/freshservice/vs/enterprise-software

> Detailed comparison between Freshservice and Vantage Software. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | Vantage Software |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 685 | 14 |
| **Starting Price** | £15.00 | £0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### Vantage Software

We work with various organisations to improve their incident reporting, risk management, compliance, and beyond. Our clients range from charities, healthcare providers, and local authorities.

## Key features

### Freshservice

- API
- Asset Tracking
- Audit Trail
- CRM
- Completion Tracking
- Configurable Workflow
- Contract/License Management
- Customisable Templates
- Dashboard
- Document Management
- Full Text Search
- IT Incident Management
- Monitoring
- Policy Management
- Pre-built Templates
- Real-Time Data
- Risk Analysis
- Single Sign On
- Status Tracking
- Surveys & Feedback

### Vantage Software

- API
- Asset Tracking
- Audit Trail
- CRM
- Completion Tracking
- Configurable Workflow
- Contract/License Management
- Customisable Templates
- Dashboard
- Document Management
- Full Text Search
- IT Incident Management
- Monitoring
- Policy Management
- Pre-built Templates
- Real-Time Data
- Risk Analysis
- Single Sign On
- Status Tracking
- Surveys & Feedback

## Links

- [View Freshservice Profile](https://www.capterra.co.uk/software/132997/freshservice)
- [View Vantage Software Profile](https://www.capterra.co.uk/software/1036194/enterprise-software)
- [View Original Comparison](https://www.capterra.co.uk/compare/132997/1036194/freshservice/vs/enterprise-software)

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